1. Users may cancel a booking, subject to the following conditions and refund policy:

Cancellation by Match Organizers:

• Match organizers must adhere to the cancellation policy set by the App Provider.
• If a match organizer cancels an event within a specified timeframe (e.g., 12 hours) before the scheduled start time, a full or partial refund may be provided, depending on the circumstances and the App Provider’s discretion.
• Late cancellations or no-shows may result in the match organizer being charged the full booking fee.

2. Cancellation by Ground Managers:

• Ground managers must adhere to the cancellation policy set by the App Provider.
• If a ground manager cancels a booking within a specified timeframe (e.g., 12 hours) before the scheduled start time, the user will receive a full refund.
• In the event of unforeseen circumstances (e.g., weather conditions, pitch unavailability), the ground manager may cancel a booking without penalty, and the user will receive a full refund.

3. Cancellation by Players and Users:

• Players and users may cancel their individual bookings according to the cancellation policy set by the App Provider.
• Refunds for individual cancellations will be subject to the specified cancellation timeframe and conditions.
• Late cancellations or no-shows may result in the user being charged the full booking fee.